Frequently asked questions (FAQ)


© Valua Vitaly - Fotolia.com
© Valua Vitaly - Fotolia.com

Question: Do I have to enter any access data (e-mail account, ...) to use the app?

Answer: You don't have to enter personal data, because the app is using standard functions (e.g. mail, SMS, web, ...) of iOS.

 


© kazzakova - Fotolia.com
© kazzakova - Fotolia.com

Question: Is my data secure?

Answer: All of the data remains on the device. No data will be sent secretly. You have a 100 percent level of control over it. You can delete the whole database via settings. Please read our data privacy statement.

 


© ChenPG - Fotolia.com
© ChenPG - Fotolia.com

Question: Can this application be secured via PIN code?

Answer: Yes, you're provided with the classic PIN request. TouchID has been integrated for the new Apple devices (iPhone5s, iPhone6Plus, iPad Air2).

 


© hyunsuss - Fotolia.com
© hyunsuss - Fotolia.com

Question: Is this application planned for the Mac as well?

Answer: First of all we want to install the new functions. But in principle we don't negate it. Though there's nothing planned up to version 1.3.

 


© Valua Vitaly - Fotolia.com
© Valua Vitaly - Fotolia.com

Question: Is this app available for Android as well?

Answer: Currently this app is not available for Android. We firstly focus on the iOS-version to install all features.

 


© ZoomTeam - Fotolia.com
© ZoomTeam - Fotolia.com

Question: Why do users always write untrue or weird AppStore-feedback?

Answer: There are many reasons for users to do that. But we don't really fancy competitors or smartypants. The development of an application costs a lot of money (graphics, translator, copywriter, working hours, ...). If the critics are justified, we are gladly willing to accept it. But texts like "The app twists when overturning the iPhone (1-Star)" or "I have never seen as much self-promotion (1-Star)" are ridiculous and untrue. An app that costs less then 0,3l of beer needs to be funded first. Almost every game has this kind of self-promotion and it's not disturbing, because it is listed at the bottom of the settings. We try to correct the errors that were mentioned as soon as possible. Unfortunately, the review-process of the equipment supplier takes almost 2 weeks. Also it would be great, if questions weren't embedded in the feedback. Please just send us an e-mail via the application. But also be aware, that we cannot always reply immediately. We don't have a 24h-hotline. Besides that, there are weekends, public holidays and holidays of course. We are glad about every reasonable (1-5 Stars) feedback. We gladly thank you for those by providing the free advancement. Thank you.